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Call Centre Jobs in Cheltenham (0)

Cool facts about call centre jobs

  • Over one million people work in call centres in the UK
  • The phone is the second most popular form of customer service, after live chat
  • Financial services have the largest share of global call centres at about 26%
  • 33% of call centres plan to invest in automation and robotics
  • 62% of organisations have converted to cloud call centres